How Tradex keeps trades safe

When a buyer pays, funds move into escrow -- not to the seller directly. The seller only gets paid once delivery is confirmed (either by the buyer, or automatically if the buyer never responds within the confirmation window). If a seller never delivers within the delivery window, the trade automatically refunds the buyer instead. Neither side can walk away with both the item and the money, and neither can be held hostage by the other going silent.

Either party can open a dispute while funds are still in escrow (or briefly after release, during the post-delivery protection window). All order communication happens in Tradex's own in-trade chat specifically so that history survives as real evidence if a dispute is ever opened -- an admin reviews it and makes the final call: release to the seller or refund the buyer.

Withdrawing funds requires identity verification (KYC) first. Larger withdrawals additionally require a two-factor authentication code, and above certain thresholds, sign-off from more than one admin before they broadcast on-chain -- a deliberate anti-fraud gate on the withdrawal path itself, separate from anything about the trade that funded it.

Deposits and withdrawals are real USDC transactions on the Base network, not an internal points system -- your balance is backed by funds actually held on-chain, not just a number in a database.